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Terms and Conditions

Terms and Conditions

Terms and Conditions

Warranty

All products have a 12 month guarantee unless otherwise stated

Overfly

ZHEJIANG XINGYUE VEHICLE Co., Ltd (Xingyue High-tech Zone, Yongkang City, Jinhua, Zhejiang, China) via Tringmotion Ltd in the UK makes the following Limited Warranty concerning Overfly bicycles and framesets:

LIMITED TWO (2) YEAR WARRANTY ON COMPLETE BICYCLE

Subject to the following limitations, terms and conditions, ZHEJIANG XINGYUE VEHICLE Co warrants to the original owner of this bicycle that this bicycle when new is free of defective materials and workmanship. This warranty shall expire two (2) years from the date of the original purchase from an authorised Overfly dealer and is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This warranty is void if the bicycle was not assembled by an authorised Overfly dealer in accordance with ZHEJIANG XINGYUE VEHICLE Co’s instructions.

LIMITED 2 YEAR WARRANTY ON FRAMES AND FRAMESETS

Also subject to the following limitations, terms and conditions, ZHEJIANG XINGYUE VEHICLE Co warrants to the original owner of this bicycle that this Overfly bicycle’s frame or frameset when new is free of defective materials and workmanship. The 2 year limited warranty is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This limited warranty does not apply to paint/finish or components attached to the bicycle frame/frameset such as front forks (unless Overfly branded non-suspension forks forming part of the frameset), wheels, drivetrain, brakes, seatpost, handlebar and stem or any suspension related parts or components. Paint/finish, components attached to the bicycle frame/frameset such as front forks (to the extent not covered by this limited warranty), wheels, drivetrain, brakes, seatpost, handlebar and stem or any suspension related parts or components are covered under the limited two (2) year warranty (above). This warranty is void if the bicycle or frameset was not assembled by an authorised ZHEJIANG XINGYUE VEHICLE Co dealer in accordance with ZHEJIANG XINGYUE VEHICLE Co’s instructions and does not transfer to subsequent owners of this bicycle.

ADDITIONAL CONDITIONS

This Limited Warranty is made on new Overfly bicycles or framesets purchased from an authorised Overfly dealer. In order to exercise your rights under this limited warranty, the bicycle or frameset must be presented to an authorised ZHEJIANG XINGYUE VEHICLE Co., Ltd dealer, together with a proof of purchase. Should this bicycle, frameset or any part be determined by ZHEJIANG XINGYUE VEHICLE Co., Ltd to be covered by this warranty, it will be repaired or replaced, at ZHEJIANG XINGYUE VEHICLE Co., Ltd’s sole option, which will be conclusive and binding. Under no circumstances does this limited warranty include the cost of travel or shipment to and from an authorised Overfly dealer. Such costs, if any, shall be borne by the owner. Please note that individual batteries are considered "dangerous goods" for shipment and require full declaration to the shipper. This limited warranty does not apply to normal wear and tear, nor to claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. This bicycle or frameset has not been designed, engineered, distributed, manufactured, or retailed for use in trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities, or any similar activities; such use may damage the bicycle, can cause serious injury to the rider, and in all cases will void this warranty.

USEFUL PRODUCT LIFE CYCLE

Every Overfly bicycle and frameset has a useful product life cycle. The length of that useful product life cycle will vary with the construction and materials of the bicycle or frameset, the maintenance and care the bicycle or frameset receives over its useful product life cycle, and the type and amount of use the bicycle or frameset is subject to. Use in competitive events, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities and other types of non-standard use can dramatically shorten the useful product life cycle of an Overfly bicycle or frameset. Any one or a combination of these conditions may result in an unpredictable failure of an Overfly bicycle or frameset that would not be covered by this warranty. ALL ZHEJIANG XINGYUE VEHICLE Co., Ltd BICYCLES AND FRAMESETS SHOULD BE PERIODICALLY CHECKED BY AN AUTHORISED ZHEJIANG XINGYUE VEHICLE Co., Ltd DEALER for indicators of stress and/or potential failure, including cracks, deformation, corrosion, paint peeling, dents, and any other indicators of potential problems, inappropriate use, or abuse. These are important safety checks and very important to help prevent accidents, bodily injury to the rider and shortened useful product life cycle of  an Overfly bicycle or frameset.

THIS IS AN INTEGRATED AND FINAL STATEMENT OF ZHEJIANG XINGYUE VEHICLE’S LIMITED WARRANTY. ZHEJIANG XINGYUE VEHICLE Co., Ltd DOES NOT AUTHORISE OR ALLOW ANYONE, INCLUDING ITS AUTHORISED DEALERS, TO EXTEND ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, FOR ZHEJIANG XINGYUE VEHICLE Co., Ltd. NO OTHER REPRESENTATION, AND NO STATEMENT OF ANYONE BUT ZHEJIANG XINGYUE VEHICLE Co., Ltd, INCLUDING A DEMONSTRATION OF ANY KIND BY ANYONE SHALL CREATE ANY WARRANTY REGARDING THIS BICYCLE OR FRAMESET. ALL OF THE REMEDIES AVAILABLE TO THE OWNER ARE STATED HEREIN. ZHEJIANG XINGYUE VEHICLE Co., Ltd ACCEPTS ALL LIABILITY FOR DEATH OR PERSONAL INJURY OCCASIONED FROM ANY NEGLIGENT ACT OR OMISSION OF ZHEJIANG XINGYUE VEHICLE Co., Ltd, ITS SUBSIDIARIES, ITS EMPLOYEES, ITS SUBSIDIARIES' EMPLOYEES, ITS AGENTS OR ITS SUBSIDIARIES' AGENTS. SUBJECT TO THE FOREGOING STATEMENT, ZHEJIANG XINGYUE VEHICLE Co., Ltd LIMITS ITS LIABILITY UNDER THIS LIMITED WARRANTY TO THE AMOUNT OF THE ORIGINAL PURCHASE PRICE AND IN NO EVENT SHALLZHEJIANG XINGYUE VEHICLE Co., Ltd BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

 

DISCLAIMER

All other remedies, obligations, liabilities, rights, warranties, express or implied are excluded to the maximum extent permitted  by law. If any provision of this warranty is found unenforceable, only that provision shall be stricken and all others shall apply.

THE OWNER’S STATUTORY RIGHTS ARE NOT AFFECTED BY THIS WARRANTY.

PLEASE NOTE

All photos, colours and specifications contained on this website are based on the latest production information at the time of publication. ZHEJIANG XINGYUE VEHICLE Co., Ltd reserves the right to make changes at any time, without notice, to colours, materials, equipment, specifications and models

Battery Life

Guarantee will be applied if the battery cannot maintain a 60% charge after 350 charges foe lead acid batteries or 600 for Lithium batteries.

Cells,with good maintenance should exceed 400 charges for Lead acid batteries and 800 charges for lithium batteries with good maintenance.

Batteries must be connected to the charger at least once per month and never left fully flat to maintain guarantee cover.

Tringmotion

With our own brand Cycles, reliability, quality and customer happiness are very important to us. We know that having a high quality, reliable bike is important to you. If there's ever an issue with any of our products, we'll make every effort to make sure that it's resolved quickly and positively.

All bikes have a 2 year guarantee on the frame and components, 12 month guarantee on the battery

Battery Life

Batteries must be connected to the charger at least once per month and never left fully flat or stored in cold conditions to maintain guarantee cover.

Python

All bikes have a one year guarantee

Probike

All bikes have a one year guarantee

Warranties specifically exclude misuse and/or wear and tear

All bikes are guaranteed against manufacturing defects for the specified period.

Please note that making power/speed modifications is prohibited under UK law and will invalidate all guarantees- we do not supply speed pedelec specifications.

All bikes will be supplied legally compliant and the company will not be responsible for any losses brought about by illegal modifications.

Ordering

Order by website - visit tringmotion.co.uk

Order by telephone - call 01442780976 (UK orders only)

To maintain our quality standards, we may monitor and record calls to enable us to ensure the highest level of service to our customers.

The right to refuse or restrict any order is reserved. Specifically there may be some regions where there are legal variances on new supply.

Products are subject to ongoing research and development, Tringmotion reserves the right to dispatch products with upgraded components to the original payment. This would include items such as battery capacity upgrades and braking component updates. Customers who have specific requirements are advised to add notes at the time of order.

First Order

Your first order must be delivered to the address your card is registered to. This is to protect you from the increased threat from Internet and Credit Card fraud.

Payments

By credit & debit cards:

We accept all major credit and debit cards. Your card will be charged for the full value of your order on authorisation.

Please note we do not accept card payments over the telephone and online payments will not be accepted when verification is circumvented.

BACS:

Please contact us directly to arrange a bank transfer

By cheque and postal order:

Cheques and postal orders should be made payable to Tringmotion Ltd and posted to Unit 15, The Old Silk Mill, Brook St, Tring, Hertfordshire HP23 5EF along with your completed order form.

Delivery

Our aim is to deliver your order within 3-5 working days from despatch, subject stock availability & excludes Sale periods. Please allow 7-10 working days for delivery of non-stock items.

We deliver throughout the UK Mainland using our courier network.

Deliveries to other territories by request only and may be subject to additional fees.

Delivery Charges

Delivery charges will be notified in advance of any order.

Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations due to the rate of value added tax. The correct price will be shown on your delivery note.

These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Delivery Guide.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
If you are a Trade Account holder your payment terms will be as per our standard Trade Account Terms and Conditions.

 

Promotions

All promotions have an expiry date. Please check this before placing your order. To qualify for the correct promotion please quote the Promotional Code which can be found on promotional material or order form.

Promotional discounts will be applied to all items; any items returned will be refunded minus discount.

Products distributed on alternate platforms may have different terms and conditions to the main website, please check before ordering.

Availability

All stock (including free gifts) is subject to availability. We will advise of current due in date at time of ordering if order is placed by web or telephone. If this date changes & is estimated to be due 7 days or later, we will inform you in writing. Any orders placed via mail order will receive written confirmation of expected due in date.

For the purpose of current EU consumer contract legislation all promotions associated with orders from Tringmotion Ltd (including free gifts, prices, discounts, multi-buy savings and any other similar offers) will cease to be valid when stock is no longer available, unless otherwise stated.

Colour Reproduction

Every care has been taken to ensure that the product descriptions and specifications are correct. The limitations of colour reproduction may mean a slight variation from the actual products can occur.

Returns

Please contact us in advance for an authorisation number, returns will not be accepted without this.

Refunds

All orders returned back to Tringmotion are automatically refunded back to the original payment method account within 10 working days.

Import duty
If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Transfer of rights and obligations
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 

(a) Strikes, lock-outs or other industrial action.
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or private telecommunications networks.
(f) The acts, decrees, legislation, regulations or restrictions of any government.
15.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

 

 Waiver
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

 

Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

Our right to vary these terms and conditions
 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
​You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

 

Law and jurisdiction

Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Customer Services

If you have any queries please visit our 'Contact Us' section or call Customer Services on 01442780976

Head Office

Unit 15, The Old Silk Mill, Brook St, Tring, Hertfordshire HP23 5EF

VAT Registration Number GB 195 2141 10

Telephone calls to and from Tringmotion Ltd may be recorded or monitored as part of our efforts to further improve service to our customers.

Your statutory rights are not affected by the above terms and conditions.